← All 8 sessions Session 08 of 8 · Agents

Copilot Agents

⏱ 3 hours with hands-on practice Live over Microsoft Teams · tailored to your tenant

The next horizon. Learn what agents are, see real-world HR, IT and Sales examples, then build a no-code business agent live in Studio Lite, ready to deploy the same day.

What we cover

Inside Session 08.

Foundations: what are agents

Agents defined: persistent, task-focused, context-aware
How agents differ from Copilot Chat
Key advantages: repeatability, specialisation, consistency
Types: simple, advanced, autonomous (focus on simple)

Agents in the wild

HR Agent: policies, procedures, onboarding
IT Agent: internal technical support
Sales Agent: scripts, objection handling, guidance
Other use cases: finance, legal, operations

Microsoft built-in agents

Agent Store · Prompt Coach · Learning Coach
Researcher · Analyst · Word · Excel · PowerPoint

Build your own: Studio Lite

SharePoint, Studio Lite, Copilot Studio: when to use which
Live build: instructions, tone, scope, knowledge
Connecting to a SharePoint knowledge source
Testing, refining and publishing
Roadmap: first agent to org-wide deployment

By the end of this session

Your team will be able to…

✓

Pick the right type of agent for the job.

✓

Use Microsoft’s built-in agents fluently.

✓

Build and deploy a no-code business agent of your own.

Bring Session 08 to your team.

Delivered live over Microsoft Teams and tailored to your Microsoft 365 environment. Tell us a little about your organisation and we’ll shape the session around your goals and calendar.