
Sales Training Courses If you need to get more sales appointments or improve your presentation, negotiating and selling skills, Melton IT in association with MLP Training offers eight training courses on how to improve your business, starting Now!:
Goal Setting & Time Management
Getting Appointments Over The Phone
Problem Solving & Business Development
How to Hire & Keep Good People
Sales Training for Busy
People
If you are too busy to attend these courses you can now get the very best up to date sales training anywhere, anytime. Six powerful training programmes are available on CD for you to listen and learn at your leisure. More about Sales Training for Busy People.
IT Training

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Overview and objectives
This one-day Microsoft Outlook Training course covers the basic
functions and features of Outlook 2007. Students will create email
accounts and send e-mail messages using several techniques. They will
also learn how to manage e-mail messages, contacts, tasks, and meeting
requests. Finally, students will customize Outlook for maximum
efficiency.
Target audience
The target student for the course is an individual who wants to learn
the basic features of Outlook 2007 to create and use messages,
appointments, tasks, and other Outlook items.
Course prerequisites
Before taking this course, you should be familiar with personal
computers and the use of a keyboard and a mouse. Furthermore, this
course assumes that you've completed the Windows XP: Basic course (or
Windows Vista: Basic) or have equivalent experience.
Course objectives
Explore the Outlook environment; use Outlook's features; use and customize Outlook Today; and use the different help options.
Configure different e-mail accounts; use the Inbox to read, create, and send messages; reply to, format, and check spelling of messages; preview, read, and save attachments; and forward, delete, and move messages.
Set delivery options for messages, flag messages, set up the read receipt option for messages, specify e-mail security settings, specify options for controlling junk e-mail, set up Search Folders, and print messages.
Use the
Contacts folder to manage e-mail addresses and create distribution lists;
and create, edit,
format, and send electronic business cards.#Use the Tasks folder to add,
edit, and mark tasks; assign tasks; accept or decline a task request; send
an update; and track an assigned task.
Create and organize your appointments by using the Calendar; explore Calendar views; modify, edit, and delete appointments; and add multi-day and annual events to the Calendar.
Use the
Calendar to schedule a meeting, and use the meeting workspace; read and
respond to
meeting requests; and review, modify, and cancel a meeting.
Course contents
Getting started The program window Outlook Today Getting help
E-mail E-mail accounts Reading e-mail messages Creating and sending e-mail messages Working with messages Attachments
E-mail management Message options E-mail security Junk e-mail Search folders Printing messages
Contact management Managing contacts Distribution lists Electronic business cards Tasks Working with tasks Managing tasks
Appointments and events Creating and sending appointments Modifying appointments Calendar views Events Meeting requests and responses
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