Microsoft Outlook Training Course 2003 Introduction

Overview and objectives of the Microsoft Outlook Training Course

This Microsoft Outlook Training Course will help you use the email and calendar facilities. You will learn to send and receive emails and to manage communications and contacts using Outlook.

You will also learn to use the scheduling facility to arrange appointments, meetings, and tasks. You will learn to customise the view to sort, group, filter, and search for items

Who is this Microsoft Outlook Training Course for?

If you want to learn the basic features of Microsoft Outlook, this training course is for you.

Microsoft Outlook Training Course prerequisites

You should have basic knowledge of Microsoft Windows and be able to start an application, get help, and open, close, and save files.

Microsoft Outlook Training Course Contents

What is Outlook?

Recognise the components of a Desktop Information Manager (Inbox, Calendar, Contracts, Tasks, Notes, Journal), Understand the use of email to send electronic messages, Recognise the different elements of the Outlook application window

Composing Mail Messages with Microsoft Outlook

Create a message, Address a message to different recipients, Add a file attachment to a message, Move or copy data within a message or between messages and other types of file, Set message priority, Use the Spelling Checker, Send internet email using Outlook

Reading and Replying To Messages with Microsoft Outlook

Check for new messages, Open or preview one or more email messages, Reply to and forward a message, Open or save a file attachment, Print a message, Save a draft message, Block spam messages

Using Contacts and the Address Book in Microsoft Outlook

Understand the Address Book and Contact List, Create, edit, and delete a contact, Create a group (distribution list) of email recipients, Insert recipient email addresses using the Address Book, Integrate contacts with other Outlook components

Organising Items with Microsoft Outlook

Sort, highlight, and search for items, Organise items in subfolders, Delete items and subfolders, Save a mail message to a Windows folder

Scheduling Appointments and Events with Microsoft Outlook

View and track appointments using the Calendar, Schedule an appointment or event,  Set and manage reminders for appointments, Modify or delete an appointment, Identify conflicting appointments, Schedule appointment time as Free, Busy, or Out of Office

Assigning and Tracking Tasks with Microsoft Outlook

Add, delete, or modify a task item, Track progress on a task, Assign a task,  Accept or decline a task request

Making Notes in Microsoft Outlook

Write and edit a note, Change the appearance of a note, Delete a note

Planning a Meeting in with Microsoft Outlook

Plan a meeting and invite attendees, Add or remove meeting attendees, Reschedule or cancel a meeting, Accept or decline a meeting request, Propose a new time for a meeting, Schedule the use of a resource for a meeting

Printing Items in Microsoft Outlook

Define a print style for a particular item, Print a mail message, Preview and print from the Calendar, Print an appointment, task, or contact item

Organising Items in Microsoft Outlook

 Using Categories and Contacts Use categories to link and organise items, Edit the Master Category List, Link items to contacts, View contact activities

Working with Views in with Microsoft Outlook

 Apply a different view, Show, hide, and format fields, Group items by a field, Sort and filter items, Apply automatic formatting to items, Create and save a view, Use Advanced Find to locate an item, Create and use search folders