Microsoft Outlook Training Course 2003 Advanced

Overview and objectives of the Microsoft Outlook Training Course

This Microsoft Outlook training course is designed to help you to make full use of the communications and scheduling application Outlook. You will learn to configure Outlook mail accounts and data storage options and use advanced features to share and publish data. You will also learn to use the online conferencing tool NetMeeting and the Newsreader program

You will also learn to use the scheduling facility to arrange appointments, meetings, and tasks. You will learn to customise the view to sort, group, filter, and search for items

Who is this Microsoft Outlook Training Course for?

Those wanting to learn to use advanced features of Microsoft Outlook, especially to set up mobile or remote access and to use data sharing and online conferencing features. 

Microsoft Outlook Training Course prerequisites

You should be able to use basic functions of Outlook to create messages, contacts, appointments, and meeting requests and to customise views. Use of a web browser and basic knowledge of other Office applications, such as Word, will be an advantage

Microsoft Outlook Training Course Contents

Email Accounts

Configure an internet or Exchange email account ,  Configure address books and directory services ,  Use a webmail (HTTP) email account ,  Configure delegate access permissions ,  Open another user's folders or mailbox

Data Files

Manage an Outlook data file ,  Archive and restore data ,  Open and close data folders and import items

Mobile and Remote Access

Configure dial-up settings ,  Understand the options for mobile access and synchronisation ,  Configure Cached Exchange Mode ,  Set up an offline folder ,  Create a Send/Receive Group ,  Control synchronisation settings ,  Use Remote Mail to download mail headers only

Managing Messages

Find related messages ,  Track delivered and read mail ,  Use the mail Rules Wizard ,  Use the Out of Office Assistant ,  Use a variety of message formats ,  Create a message template (stationery)

Sharing Files and Information

Create a new Office file from Outlook ,  Open and view a public folder ,  Post and reply to a message in a public folder ,  Send a file to a public folder ,  Create and publish customised forms ,  Export data to different file formats ,  Save, send, and receive contact details as a vCard ,  Use contact information with Office applications (mail merge)

Working with the Calendar

Publish a personal calendar on a web page ,  Create recurring appointments and events

The Journal

Understand how to use the Journal ,  Record an activity in the Journal ,  View a timeline of activities ,  Add entries to the Journal automatically

Customising Folders

 Set Outlook Today as your default opening view ,  Customise Outlook Today ,  Browse the web from Outlook ,  Customise the Navigation Pane

Online Conferencing

Understand the options available for online meetings ,  Schedule an online NetMeeting ,  Send an iCalendar meeting request and use the Office Free/Busy Calendar Service ,  Start or join an online meeting ,  Use NetMeeting communication tools

Using the Newsreader

Access the Newsreader and download a list of newsgroups ,  Subscribe to a newsgroup ,  Download articles from a newsgroup ,  Post an article and reply to posts